Complete legal terms governing the use of bos189 gaming services for Indonesian players
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings assigned to them below:
By accessing the bos189 website, creating an Account, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. These Terms constitute a legally binding agreement between you and bos189. If you do not agree with any provision of these Terms, you must immediately cease using the platform and refrain from creating an Account.
We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website with an updated "Last Updated" date. Your continued use of the Services following any modifications constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates.
These Terms & Conditions should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, which form integral parts of the overall agreement governing your use of bos189 Services.
Age Restriction: You must be at least 21 years of age to register for an Account and use bos189 Services. Online gambling is restricted to adults only, and we strictly enforce this requirement. By registering, you confirm that you are 21 years of age or older and that all information provided during registration is accurate and truthful.
Geographic Restrictions: The Services are intended for users residing in Indonesia. You must be physically located within Indonesia at the time of accessing the platform and placing bets or wagers. Users accessing the platform from jurisdictions where online gambling is prohibited or restricted are solely responsible for compliance with local laws. bos189 does not accept liability for any violations of local regulations by users.
Legal Capacity: You represent and warrant that you have the legal capacity to enter into binding contracts under Indonesian law. You are not prohibited by any legal restriction from using online gaming services. You are not registering on behalf of another person and are creating an Account solely for your personal entertainment use.
Verification Requirements: bos189 reserves the right to request identity verification documents at any time, including but not limited to government-issued identification (KTP, passport, or driver's license), proof of address, and payment method verification. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension or termination and forfeiture of any winnings or deposits.
bos189 operates under international gaming licenses and provides services to Indonesian players from offshore jurisdictions. Indonesia's gambling laws, primarily governed by the Public Gambling Act of 1867 and subsequent regulations, were enacted before the internet era. The legal status of accessing international online gaming platforms from Indonesia remains legally ambiguous. You are solely responsible for understanding and complying with any laws applicable in your jurisdiction. By using bos189, you confirm that your participation is legal under local law or that you accept all legal risks associated with your use of the Services.
Account Creation: To access bos189 Services, you must register for a personal Account by providing accurate, complete, and current information including your full legal name, date of birth, email address, phone number, and residential address. You agree to maintain and promptly update your Account information to ensure accuracy at all times.
Single Account Policy: Each User is permitted to register and maintain only one Account with bos189. Creating multiple Accounts, whether using different personal details, email addresses, or payment methods, is strictly prohibited. Any User found operating multiple Accounts will have all Accounts immediately closed, and any funds, winnings, or bonuses will be forfeited.
Account Security: You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login information with any third party. You agree to notify bos189 immediately of any unauthorized use of your Account or any other security breach. bos189 will not be liable for any loss or damage arising from your failure to protect your Account credentials.
Account Use: Your Account is for personal, non-commercial entertainment use only. You may not allow any other person to access or use your Account. Accounts may not be transferred, sold, or assigned to any other individual or entity.
Accepted Payment Methods: bos189 accepts deposits through the following Indonesian payment channels: bank transfers via BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata. We also accept e-wallet deposits through OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must originate from a payment account registered in your own legal name.
Deposit Limits: Minimum deposit amounts vary by payment method but typically start at Rp 50,000 for bank transfers and Rp 25,000 for e-wallets. Maximum deposit limits are set at Rp 100,000,000 per transaction for major banks and Rp 10,000,000 per transaction for e-wallets. Higher limits may be available for VIP Account holders upon request and verification.
Processing Times: Bank transfer deposits are typically processed instantly during banking hours (08:00-16:00 WIB, Monday through Friday). Deposits initiated outside banking hours or on weekends may take up to 24 hours to be credited. E-wallet deposits are generally processed instantly 24/7. bos189 does not charge any fees for deposits; however, your bank or payment provider may impose their own transaction fees.
Third-Party Payments: Deposits made from third-party accounts (accounts not registered in your name) will be rejected and returned to the sender. You are strictly prohibited from using payment methods belonging to family members, friends, or any other individual. This policy exists to prevent money laundering, fraud, and unauthorized transactions.
Withdrawal Process: To request a withdrawal, navigate to the "Withdrawal" section of your Account dashboard, select your preferred payment method, enter the withdrawal amount, and submit your request. Withdrawals can only be made to the same payment method and account used for your most recent deposit, unless otherwise approved by our compliance team.
Minimum & Maximum Amounts: The minimum withdrawal amount is Rp 100,000. Maximum withdrawal limits are Rp 50,000,000 per transaction and Rp 200,000,000 per week for standard Accounts. VIP players may qualify for higher limits based on their tier status.
Processing Times: Withdrawal requests submitted by verified Accounts are typically processed within 1-4 hours during business days (Monday-Friday, 08:00-20:00 WIB). Larger withdrawal amounts or first-time withdrawals may require additional verification and may take up to 24-48 hours. Withdrawals to Indonesian bank accounts are generally completed within 1 business day once approved.
Verification Requirements: Before your first withdrawal or any withdrawal exceeding Rp 10,000,000, you must complete our Know Your Customer (KYC) verification process. This requires submitting a copy of your government-issued identification (KTP, passport, or driver's license), a recent utility bill or bank statement showing your registered address, and a selfie holding your ID document. Additional verification may be requested at bos189's discretion to comply with anti-money laundering (AML) regulations.
Wagering Requirements: Deposits must be wagered at least one time (1x) before withdrawal to comply with AML regulations, even if no bonus was claimed. If you claim a bonus, specific wagering requirements will apply as outlined in the bonus terms. Withdrawing before meeting wagering requirements may result in forfeiture of bonus funds and associated winnings.
Bonus Eligibility: Bonuses and promotions are offered at bos189's sole discretion and may be subject to specific eligibility requirements, including minimum deposit amounts, game restrictions, and time limits. Not all Users may qualify for all promotions. Each bonus is subject to its own unique terms and conditions, which will be clearly stated in the promotional materials.
Wagering Requirements: Unless otherwise specified, all bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. Standard wagering requirements are typically 30x-40x the bonus amount. For example, a Rp 500,000 bonus with 40x wagering requires Rp 20,000,000 in total bets before withdrawal. Different games contribute differently toward wagering requirements: slots typically contribute 100%, table games 10-20%, and live dealer games 10%.
Bonus Abuse: bos189 strictly prohibits bonus abuse, including but not limited to: creating multiple Accounts to claim bonuses repeatedly, colluding with other players, employing betting strategies designed solely to meet wagering requirements with minimal risk, or any other behavior deemed to exploit promotional offers unfairly. Users found engaging in bonus abuse will have their Accounts closed, bonuses voided, and winnings forfeited.
Bonus Terms: Each bonus offer includes specific terms regarding maximum bet sizes (typically Rp 50,000-100,000 per bet while a bonus is active), expiration periods (commonly 30 days from issuance), game restrictions, and withdrawal conditions. It is your responsibility to read and understand the full bonus terms before accepting any promotional offer. Failure to comply with bonus terms may result in forfeiture of bonus funds and associated winnings.
Fair Play Policy: All games offered on bos189 use certified Random Number Generator (RNG) technology or live dealer formats to ensure fair and unpredictable outcomes. We partner exclusively with licensed game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and other reputable studios that undergo regular independent auditing.
Betting Limits: Each game has minimum and maximum bet limits clearly displayed. You are responsible for ensuring your bets comply with these limits. bos189 reserves the right to void any bets placed in excess of stated maximums or through technical errors.
Sports Betting Rules: For sports betting markets, including football (bandar bola) with Asian handicap options and mix parlay accumulators, all bets are settled according to official competition results as published by the respective sports governing bodies. If an event is postponed, cancelled, or abandoned, specific settlement rules apply as outlined in our sports betting rules (available upon request). Bets on incomplete events may be voided or settled at available odds depending on the circumstances.
Lottery & Togel Rules: For togel lottery games, all draws are conducted using certified random number generation. Draw times, bet acceptance cut-offs, and payout structures are clearly displayed for each lottery game. Winning numbers are published immediately after each draw.
Disconnections: In the event of a disconnection during gameplay, any active bets will generally stand and be settled according to the final outcome. For live casino games, if you are disconnected during a hand or round, the game will be completed automatically according to standard game rules (e.g., dealer will play your hand according to optimal strategy in blackjack). Malfunction voids all pays and plays.
Users of bos189 Services are strictly prohibited from engaging in the following activities:
Violation of any prohibition listed above will result in immediate Account suspension or termination, forfeiture of all funds and winnings, and potential reporting to law enforcement authorities if criminal activity is suspected.
Service Availability: While bos189 strives to maintain uninterrupted service availability, we do not guarantee that the website or Services will be available at all times. The platform may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. bos189 is not liable for any losses, damages, or inconvenience resulting from service interruptions.
No Warranty: The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. bos189 does not warrant that the Services will be error-free, secure, or free from viruses or other harmful components.
Limitation of Damages: To the maximum extent permitted by law, bos189 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use or inability to use the Services.
Maximum Liability: In any event, bos189's total aggregate liability to you for all damages, losses, and causes of action shall not exceed the amount of funds in your Account balance at the time of the claim or Rp 10,000,000, whichever is lower.
User Responsibility: You acknowledge that gambling involves risk and that you may lose money. You are solely responsible for any gambling losses incurred while using the Services. bos189 is not responsible for poor betting decisions, misunderstanding of game rules, or any losses resulting from your voluntary participation in gambling activities.
Suspension Grounds: bos189 reserves the right to suspend or freeze your Account temporarily or permanently if we suspect fraudulent activity, bonus abuse, violation of these Terms, money laundering, underage gambling, or any other conduct deemed harmful to the platform or other users.
Termination by bos189: We may terminate your Account at any time, with or without cause, at our sole discretion. Upon termination, any outstanding Account balance will be returned to you using your registered payment method, minus any fraudulent gains or amounts owed to bos189. Bonus funds and associated winnings may be forfeited if termination results from Terms violations.
Self-Exclusion & Voluntary Closure: You may request Account closure at any time by contacting customer support. For responsible gaming self-exclusion, please refer to our Responsible Gaming Policy, which offers tools for temporary or permanent self-exclusion. Upon voluntary closure, any remaining balance will be returned after verification is complete.
Dormant Accounts: Accounts that remain inactive (no login or gaming activity) for 12 consecutive months may be classified as dormant. A monthly dormancy fee of Rp 50,000 may be charged against the Account balance until the balance reaches zero or the Account becomes active again. You will receive advance notification before any dormancy fees are applied.
Governing Law: These Terms & Conditions shall be governed by and construed in accordance with international gaming law and the laws of the jurisdiction in which bos189 holds its gaming licenses. To the extent permissible, Indonesian law shall apply to disputes involving Indonesian residents.
Dispute Resolution Process: In the event of any dispute arising from your use of the Services, you agree to first attempt to resolve the matter informally by contacting bos189 customer support at . Our support team will work in good faith to reach a fair resolution.
Arbitration: If informal resolution is unsuccessful, any disputes shall be resolved through binding arbitration conducted by a mutually agreed-upon arbitrator. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Legal Compliance: You acknowledge that online gambling laws vary by jurisdiction and that you are solely responsible for compliance with local laws in your area. bos189 operates under international licenses and makes no representations regarding the legality of its Services in any particular jurisdiction.
For questions, concerns, or support regarding these Terms & Conditions or any aspect of bos189 Services, please contact us through the following channels:
Our customer support team is dedicated to assisting Indonesian players with account issues, payment inquiries, technical support, and any questions about these Terms. Average response time is under 2 minutes for live chat inquiries.
Age Requirement: You must be 21 years or older to use bos189 Services.
Responsible Gaming: Gambling should be entertainment, not income. Set limits and play responsibly. Visit our Responsible Gaming page for tools and resources.
Legal Status: Online gambling laws in Indonesia are complex. You are responsible for understanding your legal obligations.
Fair Play: All games use certified RNG or live dealer formats. We enforce strict anti-fraud policies.
Privacy: Read our Privacy Policy to understand how we protect your personal information.
Strictly 21+ only. We verify all accounts with government-issued ID to ensure legal compliance and prevent underage gambling.
Bank-grade encryption protects all deposits and withdrawals. Payments processed through trusted Indonesian banks and e-wallets only.
Zero tolerance for fraud, cheating, or bonus abuse. Certified RNG games and transparent terms ensure fair gaming for everyone.
Clear, honest terms written in plain English. No hidden clauses or confusing legal jargon designed to trap players.
Indonesian-speaking customer service available around the clock to answer questions about terms, payments, or account issues.
Comprehensive tools for self-exclusion, deposit limits, and loss limits. We prioritize player welfare over profits.
Our customer support team is here to help clarify any aspect of these Terms & Conditions