How bos189 protects, handles, and respects your personal information and privacy rights
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
Welcome to the bos189 Privacy Policy. This document explains how bos189 ("we," "us," "our") collects, uses, stores, shares, and protects your personal information when you use our online gaming platform and services. We are committed to protecting your privacy and handling your personal data in accordance with international data protection standards and applicable Indonesian regulations.
bos189 is an online gaming platform serving Indonesian players with sports betting, live casino games, slot machines, and lottery services including togel (Indonesia's traditional numbers lottery). We operate under international gaming licenses and process personal information as necessary to provide secure, compliant, and enjoyable entertainment services.
By creating an account, accessing our website, or using our services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with our privacy practices, please do not use bos189 services. This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy.
We collect several types of information from and about users of our services, including information by which you may be personally identified. The categories of personal data we collect include:
We collect approximate geographic location data based on your IP address to verify that you are accessing our services from Indonesia, as required by our service terms. We do not collect precise GPS location data unless you explicitly grant permission through your device settings.
We may receive information about you from third-party sources, including payment processors (banks, e-wallet providers), identity verification services, fraud prevention agencies, and marketing partners who provide analytics data.
bos189 uses the personal information we collect for the following specific purposes, all of which are necessary for providing and improving our services:
Note: You can opt out of marketing communications at any time by adjusting your account preferences or clicking "unsubscribe" in any promotional email.
bos189 does not sell your personal information to third parties. However, we may share your data with select third-party service providers and partners who assist us in operating our platform and providing services. All third parties are contractually obligated to protect your data and use it only for the specified purposes.
We may disclose your personal information if required by law, court order, or government regulation, including:
In the event that bos189 is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred to the acquiring entity. You will be notified of any such change and given the opportunity to delete your account if desired.
Protecting your personal information is our highest priority. bos189 implements comprehensive security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data:
While we implement robust security measures, you also play a role in protecting your information. We recommend:
In the unlikely event of a data breach affecting your personal information, bos189 will notify you via email within 72 hours of discovering the breach. The notification will include details about what data was compromised, steps we are taking to address the breach, and recommendations for protecting yourself from potential harm.
bos189 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, and business requirements.
While your account is active, we retain all personal information, gameplay history, transaction records, and communication logs to provide continuous service and comply with gaming regulations.
After you voluntarily close your account or we terminate your account, we retain the following data for specified periods:
After the applicable retention period expires, personal data is securely deleted or anonymized such that it can no longer identify you. You may request early deletion by contacting , but we may be legally required to retain certain data despite your request.
bos189 uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized content.
Cookies are small text files stored on your device by your web browser. They allow websites to remember your preferences, recognize returning users, and collect usage data.
Most web browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer. However, disabling essential cookies may prevent you from using certain features of the bos189 website. To manage cookies, access your browser's settings menu and look for privacy or cookie preferences.
Some browsers include a "Do Not Track" (DNT) feature that signals websites not to track you. Currently, there is no industry standard for responding to DNT signals, and bos189 does not respond to DNT browser settings. You can control tracking through cookie settings as described above.
As a user of bos189 services, you have specific rights regarding your personal information. We are committed to facilitating the exercise of these rights in accordance with applicable data protection laws.
You have the right to request access to the personal information we hold about you. You can view most of your data by logging into your account dashboard. For a comprehensive data report, contact , and we will provide it within 30 days.
If any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings. For information that cannot be self-edited (such as date of birth after verification), contact customer support with supporting documentation.
You have the right to request deletion of your personal data under certain circumstances. However, we may be legally required to retain some information for specified periods to comply with financial recordkeeping, gaming regulations, and anti-money laundering laws. After the legal retention period expires, data will be permanently deleted.
You can request that we limit how we use your personal data in certain situations, such as if you contest the accuracy of the data or object to processing. During the restriction period, we will store your data but not actively process it, except with your consent or for legal claims.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) and to transmit that data to another service provider. Contact to request a data export.
You can object to processing of your personal data for marketing purposes at any time. Simply adjust your communication preferences in your account settings or click "unsubscribe" in any promotional email. You can also object to processing based on legitimate interests by contacting us with specific reasons.
Where we process your data based on consent (such as marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, contact our Data Protection team at or through the customer support live chat. We will respond to your request within 30 days and may ask for identity verification to protect your information.
bos189 services are strictly prohibited for individuals under 21 years of age. We do not knowingly collect, maintain, or use personal information from anyone under the age of 21. Our registration process includes date of birth verification, and we request government-issued identification to confirm legal age before processing withdrawals.
If we discover that we have inadvertently collected personal information from someone under 21 years old, we will immediately delete that information from our systems and permanently close the associated account. Any deposits made by underage users will be returned to the payment source, but winnings will be forfeited.
Parents and guardians who believe their child has provided personal information to bos189 should contact us immediately at so we can take appropriate action. We encourage parents to monitor their children's internet activity and use parental control software to prevent access to gambling websites.
bos189 operates internationally and may transfer your personal information to countries outside Indonesia for processing and storage. These countries may have data protection laws that differ from Indonesian regulations.
When we transfer your data internationally, we implement appropriate safeguards to ensure your information remains protected:
By using bos189 services, you consent to the transfer of your information to countries outside Indonesia as necessary to provide our services. If you have concerns about international data transfers, contact for more information about specific safeguards.
bos189 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you through prominent means such as:
The "Last Updated" date at the top of this policy indicates when changes were last made. Minor updates that do not materially affect your rights (such as formatting changes or clarifications) may be made without notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of bos189 services after a Privacy Policy update constitutes acceptance of the revised terms. If you do not agree with the updated policy, you may close your account by contacting customer support.
If you have questions, concerns, or requests regarding this Privacy Policy or how bos189 handles your personal information, please contact our Data Protection team:
For data access requests, deletion requests, or other privacy rights exercises, please include "Privacy Request" in the email subject line and provide sufficient information for us to verify your identity. We may ask for additional documentation to confirm you are the account holder before processing sensitive requests.
Your Data, Your Rights: bos189 respects your privacy rights and makes it easy to access, correct, or delete your personal information.
Security First: Bank-grade encryption, secure servers, and regular audits protect your data from unauthorized access.
No Data Selling: We never sell your personal information to third parties for marketing purposes.
Transparency: We clearly explain what data we collect, why we collect it, and how it's used.
21+ Only: Strict age verification protects minors and complies with legal requirements.
Your Control: Opt out of marketing anytime, set communication preferences, and request data deletion within legal limitations.
256-bit SSL/TLS encryption protects all data transmission between your device and our servers, ensuring your information stays confidential.
We never sell your personal information to third parties. Your data is used exclusively to provide and improve bos189 services.
Clear explanations of what data we collect, why we need it, how long we keep it, and who we share it with—no hidden practices.
Easy access to your data, simple correction processes, and straightforward deletion requests—your privacy rights are honored.
Independent third-party security firms conduct regular penetration testing and vulnerability assessments to ensure ongoing protection.
If a data breach occurs, we notify affected users within 72 hours with details and protective recommendations.
Our data protection team is here to answer any privacy concerns or help you exercise your data rights